Privacy policy

This policy explains what personal information Frames North (bisharifilms.com) collects, why, and what you can do about it. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you read the site. We do not use advertising trackers, analytics scripts or social media pixels. Like almost every website, our servers and our hosting and security provider keep short-lived technical logs (IP address, browser type, the page requested, the time). These logs are used only to keep the site running and secure, for example to block abusive traffic, and are deleted on a rolling basis.

When you write to us. The contact form asks for your name, an email address and your message. We use them only to read and answer your letter. We do not add you to a mailing list, and we do not sell or share what you send.

Editors. Members of the editorial team sign in to a private area of the site. That sign-in uses a cookie, described in our cookie policy.

How long we keep it

Letters are kept for as long as they are useful for the conversation and for our records of corrections, and no longer than two years. Technical logs are kept for a short period, normally a few weeks.

Who can see it

Only the editorial team. Our hosting and network providers process data on our behalf to deliver the site, under their own security and confidentiality obligations. Some of these providers may store data outside Canada.

Your rights

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to us through the contact page or at desk@bisharifilms.com and we will respond within 30 days. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Children

The site is written for a general adult audience and we do not knowingly collect information from children.

Changes

If this policy changes in a way that matters, we will update the date at the top of this page.